1. Introduction

All and Beyond Wireless is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our internet services. By using our services, you consent to the data practices described in this policy. 

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          2. What Information We Collect

 

        We collect various types of information to provide and improve our services. 

         Information you provide to us:

• Contact information: Your name, address, email address, and phone number.

• Account information: Your username, password, and security questions.

• Billing and payment information: Details for processing payments, such as your credit card or bank account information. We use third-party payment processors and do not store this data on our servers.

• Government-issued identity: Some government-issued identity information may be required for customer verification.

• Communication content: The content of your communications with our customer support, including emails and call transcripts. 

• Information we collect automatically: 

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• Internet activity information: Your browsing history, visited websites, time spent on sites, and app usage. This includes information collected even when using a browser's "incognito" or "private browsing" mode.

• Network data: IP addresses, source and destination ports, protocol usage, data volume, and metadata about your online activities.

• Device information: Details about the device you use to access our services, such as the MAC address, operating system, browser type, and version.

• Cookies and tracking technologies: We use cookies, web beacons, and other similar technologies on our website for purposes including analytics, marketing, and personalization.

• Geolocation data: Your approximate physical location based on your IP address. 

         

           3. How We Use Your Information We use the information we collect for the                         following purposes:

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• To provide and maintain our services: Delivering internet connectivity, managing your account, and processing payments.

• To improve and personalize services: Using aggregated data for analytics to understand customer usage and enhance our network and services.

• For security and fraud prevention: Detecting and mitigating security incidents, protecting against fraudulent activity, and ensuring network security.

• For marketing and promotion: Sending you newsletters, promotional materials, or targeted advertisements, which you can opt-out of at any time.

• To comply with legal obligations: Disclosing data to law enforcement or other public authorities in response to a valid legal process.

• To provide customer support: Responding to your inquiries and troubleshooting technical issues. 

 

          4. How We Share Your Information
               We may share your personal information under the following circumstances:

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• With your consent: We will share your data with third parties if you provide explicit consent.

• With affiliates and partners: We may share data with our affiliates, subsidiaries, and business partners for business analytics, product development, or marketing.

• With service providers: We use third-party vendors and service providers to assist with business operations. They are contractually bound to protect your data and only use it for the specific tasks we assign them.

• Legal disclosure: We may disclose your information to comply with a legal obligation, such as a subpoena, court order, or other lawful requests from government entities.

• Business transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.

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         5. Your Privacy Rights and Choices 

              Depending on your location, you may have rights regarding your personal                    data.

 

• Right to be informed: You have the right to know how and why your data is being collected and processed.

• Right to access: You can request access to the personal data we hold about you.

• Right to rectification: You have the right to correct inaccurate or incomplete data.

• Right to erasure or blocking: You can request the removal or destruction of your personal data under certain conditions.

• Right to object: You have the right to object to the processing of your personal data for specific purposes, such as direct marketing. 

 

        6. Data Security

We implement appropriate physical, technical, and organizational security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but take all reasonable precautions to prevent loss, misuse, or unauthorized access.

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or for legitimate business needs. 

 

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page, or via email and/or a prominent notice on our service.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data subject rights, please contact our Data Protection Officer at:

• Email: allandbeyondwireless@gmail.com

• Address: Nampa, Idaho 83686

• Phone: (208)312-7972