1. Purpose
This Refund Policy outlines the terms and conditions under which customers may receive a refund for internet services purchased from All and Beyond Wireless or Affiliates.
2. Eligibility for Refunds

• Service Quality Issues: 

  You may be eligible for a refund if the service was not delivered as promised or failed to meet the agreed-upon standards, and the issue was not resolved in a timely manner. 

• Time Limit: 

  A refund request must be made within 30 days of the purchase date or service start date. 

• Proof of Purchase: 

  A valid proof of purchase is required for all refund requests. 

• Equipment: 

  You may be eligible for a refund for equipment, such as a modem or router, if it is returned in its original condition within the refund period. 

3. Non-Refundable Items and Services
The following are generally not eligible for refunds: 

• Setup or installation fees.

• Charges for services rendered before the refund request was approved.

• Any fees associated with third-party services or products not provided directly by All and Beyond Wireless or Affiliates.